Responsible Gaming at q98

Cricket betting, casino and bingo are meant to be enjoyed as entertainment — not a way to earn money or recover losses. q98 gives every Pakistan player the tools to stay in control of their time and budget.

Deposit Limits
Session Reminders
Self-Exclusion
18+ Only
The Golden Rule

Only play with money you can genuinely afford to lose. Set your PKR budget before you start, treat it as an entertainment expense, and stop when it is reached — regardless of whether you are winning or losing.


q98 is strictly for players aged 18 and above. Age verification is carried out during account registration and before any withdrawal is processed.

Tools to Keep You Playing Safely


q98 has built responsible gaming features directly into every player account. They are free, easy to use and available at any time — no need to contact support to activate them.

Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit into your q98 account. Once the limit is reached, no further deposits are accepted until the period resets. You can lower a limit instantly; raising it takes a cooling-off period to take effect.

Session Time Reminders

Choose how long you want each gaming session to last and q98 will send you a notification when that time is up. It is easy to lose track of time during a PSL match or a casino session — a reminder helps you stay aware and make a conscious choice to continue or stop.

Self-Exclusion

If you need a break from q98, self-exclusion lets you block access to your account for a chosen period. A temporary exclusion can last from a few days to several months. A permanent self-exclusion closes your account entirely. During exclusion, marketing communications are also suspended.

Loss Limits

Define the maximum amount in PKR you are comfortable losing in a given period. When your net losses reach that figure, q98 will prevent further betting or gameplay until the period resets. This is one of the most effective tools for staying within a defined budget.

Take a Break

Not ready for full self-exclusion but need a short pause? The Take a Break feature lets you step away from q98 for 24 hours, 48 hours or a full week without going through the full exclusion process. Your account remains open but inactive for the chosen period.

Activity History

Your account dashboard shows a full history of deposits, withdrawals, bets placed and games played. Reviewing this history regularly is one of the simplest ways to stay aware of how much time and money you are actually spending on q98.

Gaming Is Entertainment — Not Income

One of the most important things to understand about cricket betting, casino games and bingo on q98 is that the outcome is always uncertain. Even when you have done your research on a PSL match or a T20 series, there is no guarantee of a win. The house edge in casino games means that over a long period, the platform holds a mathematical advantage. This is not a flaw — it is how all gaming platforms work globally.

That means q98 should be treated the same way you would treat a cinema ticket or a dinner out — a fixed entertainment budget that you are comfortable spending and do not expect to get back. When you go in with that mindset, wins become a pleasant bonus rather than something you were counting on.

Problems arise when gaming shifts from entertainment to a means of chasing losses, meeting financial needs or escaping stress. If any of those patterns sound familiar, the tools on this page are designed for exactly that situation — and using them is a sign of strength, not weakness.

Set Your PKR Budget Before You Start

Before you deposit a single rupee, decide how much you are genuinely comfortable spending that week or month on q98. Write it down or set it directly in your account's deposit limit tool. Treat this figure the way you would treat any other leisure budget — once it is spent, that is it for the period, full stop.

A practical approach many players use:

  • Decide on a monthly entertainment budget that covers all leisure spending, including q98.
  • Allocate a specific slice of that budget to gaming — for example, PKR 1,500 out of a total PKR 5,000 leisure budget.
  • Set a q98 monthly deposit limit equal to that amount so the platform enforces the cap automatically.
  • Never dip into other budgets — groceries, rent, utility bills, school fees — to fund gaming.

JazzCash and Easypaisa make it very easy to move money quickly. That convenience is great for legitimate transactions but it can also make it easier to deposit impulsively. Using q98's deposit limit removes that temptation entirely — the system will simply decline a deposit that exceeds your set cap.

Managing Your Playing Time

Time can disappear fast when you are following a live cricket match or spinning through the game lobby. A PSL night match can turn into a three-hour session before you realise it. Managing time is just as important as managing money.

  • Use q98's session reminder to get a notification after a set period — 30 minutes, one hour, whatever works for your routine.
  • Avoid playing when you are tired, stressed or have had alcohol. Decision-making is much weaker in those states and you are more likely to chase losses or bet more than planned.
  • Take regular breaks during a session — step away from the screen, get some water and reassess before continuing.
  • Do not play during time that is meant for family, work, prayers or sleep. Gaming should fit around your life, not the other way around.

If you notice that you are regularly playing longer than you intended, activate a stricter session limit or use the Take a Break feature to create some distance between yourself and the platform.

Warning Signs to Watch For

Problem gaming rarely announces itself suddenly. It usually develops gradually through a pattern of small behavioural changes. Here are some warning signs to watch for in yourself:

  • Spending more than you planned almost every session, even with good intentions beforehand.
  • Chasing losses — depositing again after losing to try to win the money back in the same session.
  • Feeling irritable or anxious when you cannot access q98 or when you have to stop playing.
  • Borrowing money or using money meant for bills and daily needs to fund gaming deposits.
  • Keeping your gaming activity secret from family members or close friends.
  • Thinking about cricket bets or casino games while at work, in class or during family time.
  • Using gaming as the main way to deal with boredom, stress, loneliness or personal problems.

Recognising one or more of these signs does not mean there is a serious problem yet — but it does mean it is time to step back, reassess and use the tools available to regain control before things go further.

How to Self-Exclude on q98

Self-exclusion is the most direct tool available if you feel your gaming is getting out of hand. Here is how it works on q98:

1
Log In and Go to Account Settings

Navigate to the Responsible Gaming section inside your q98 account dashboard. All self-management tools are located there.

2
Choose Your Exclusion Period

Select a temporary exclusion (from 1 day up to 6 months) or a permanent self-exclusion. Both options are available without needing to contact support.

3
Confirm Your Decision

The exclusion takes effect immediately once confirmed. You will not be able to log in, deposit or place bets for the duration of the exclusion period.

4
Marketing Is Paused Automatically

All promotional emails and platform notifications are suspended during self-exclusion. You will not receive bonus offers or campaign messages while excluded.

5
Pending Withdrawals Are Processed

Any withdrawal you have already requested before activating self-exclusion will still be processed to your registered JazzCash, Easypaisa or bank account.

Protecting Young People

q98 is an adults-only platform. Players must be 18 or older to create an account, make deposits or participate in any betting or gaming activity. Age is verified at registration and again when a withdrawal is requested for the first time.

If you share a device with younger family members, we recommend the following steps to prevent underage access:

  • Always log out of your q98 account when you are done playing, especially on a shared mobile phone.
  • Use a strong password that is not shared with or easily guessed by children in your household.
  • Enable a screen lock or app lock on the device so q98 cannot be accessed without your PIN or fingerprint.
  • Consider using parental control software on shared family devices to restrict access to gaming and betting websites.

If q98 receives credible information that an account holder is under 18, the account will be suspended immediately pending identity verification. Any deposits will be returned and no winnings will be paid out.

Quick Self-Check

Ask yourself these questions honestly. If you answer "yes" to two or more, consider using q98's self-management tools.

1

Do you often spend more than you planned when playing on q98?

2

Have you ever deposited again immediately after losing to try to win it back?

3

Do you feel restless or low when you are unable to play?

4

Have you used money meant for household expenses to fund a deposit?

5

Do you hide how often or how much you play from people close to you?

6

Is gaming the main way you deal with stress, boredom or bad news?

If two or more answers are yes, use deposit limits or self-exclusion in your account settings, or reach out to q98 support for guidance.

Where Are You Right Now?
In Control

You stick to your budget, play for fun and stop when planned. Keep using deposit limits to stay on track.

Some Concern

You occasionally overspend or play longer than intended. Set a deposit limit and session reminder now before habits form.

Needs Attention

Gaming is affecting your finances, relationships or wellbeing. Activate self-exclusion and speak to someone you trust.

Your Control Tools
Deposit Limit

Cap daily, weekly or monthly PKR deposits from your account settings.

Session Reminder

Get a notification when your chosen play time is reached.

Loss Limit

Stop play automatically when net losses hit your set PKR cap.

Self-Exclusion

Block account access for days, months or permanently — effective immediately.

Responsible Gaming FAQ


Log into your q98 account, go to Account Settings and find the Responsible Gaming section. From there you can set a daily, weekly or monthly deposit cap in PKR. The limit takes effect immediately. If you want to lower an existing limit, the change is instant. Raising a limit requires a cooling-off period before it applies.

No. A self-exclusion is a firm commitment and q98 will not reopen an excluded account before the chosen period ends. This is intentional — the value of self-exclusion comes from removing the ability to make an impulsive decision to start playing again. For a permanent self-exclusion, the account cannot be reopened at all.

No. When self-exclusion is activated, all marketing communications — including bonus offers, deposit match promotions and campaign messages — are suspended for the entire duration. You will not receive any promotional material by email, SMS or push notification while your account is excluded.

Any available balance in your q98 account at the time of self-exclusion can be withdrawn before the exclusion fully locks the account. Any pending withdrawal already in progress will be processed to your registered JazzCash, Easypaisa, Raast or bank account in the normal way. Contact q98 support if you need assistance with a withdrawal during this process.

If you have previously experienced problem gambling, returning to any betting or gaming platform carries risk. q98 strongly recommends speaking with a trusted family member, friend or a professional counsellor before creating an account. If you have an existing self-exclusion on another platform, that commitment applies to q98 as well. Please use all available self-management tools and prioritise your wellbeing above all else.

You can reach the q98 support team directly through the live chat or help section inside your account. Responsible gaming requests — including limit changes, self-exclusion and account closure — are treated as priority cases. If you prefer not to log in, our support email is listed in the footer of this page and all responsible gaming messages are handled confidentially.

Enjoy Cricket, PSL & Casino — Within Your Limits

q98 is built for Pakistan players who want to enjoy sports betting and gaming as entertainment. Register today, set your budget upfront, and use our tools to keep the experience fun and in control.

18+ only  |  Play within your means  |  Use our tools to stay in control